Terms and conditions

To make sure that you will have a pleasant stay and to prevent any misunderstanding, please read the terms and conditions hereafter. Upon booking confirmation, it is implied that you have read and that the tenant agrees with those conditions. Non-compliance with the property terms and conditions can result in the cancellation of the reservation, and the charge of the total amount of the price of the accommodation despite the fact that the stay could be shortened:

PAYMENT METHOD: 100% OF THE RESERVATION
GUARANTEE DEPOSIT: €300
TOURIST TAX: €0,50 / GUEST OLDER THAN 16 /NIGHT (Law 5/2012 of 20 March, Generalitat de Catalunya)
FINAL CLEANING FEE:
* €40,00: CASA ESMERALDA / CASA MAGNOLIA
* €30,00: CASA ALBA/CASA LUCIA/ CASA MILA/ CASA SERENA

CHECK IN: 15HS
CHECK OUT: 11HS

CANCELLATION
No money back: if canceled, modified or in case of no-show, the total price of the reservation will be charged.

REGISTRATION
Guests have to do the online Check-in with their identification documents (passport or ID) before their arrival

NOISES
It is forbidden loud noises that can disturb the neighbours between 10pm to 8 am. Violation of this rule, can result in Destino Sitges calling to the authorities and also, demand a penalty fee.
Celebrations or parties are not allowed in the apartment.

SMOKING, ALCOHOL, PARTIES AND WEAPONS
DESTINO SITGES is a smoke free environment. Therefore, smoking of tobacco products is not permitted on the premises.
Consumption of alcoholic beverages by those under the age of 18 years is illegal and will not be tolerated by the management.
It is not allowed to bring any weapon, inflammable or explosive substances and products with strong or unpleasant smell into the apartment.

BALCONIES AND TERRACES
No grills of any type are allowed on the balconies and terraces and is forbidden to store garbage in them.
It is forbidden to through cigarrettes from the balconies and shake out the sand of the beach towels.
Guests shall not hang laundry in the balcony railings in order to respect the aesthetic of the building.

GUESTS
Guests under the age of 18 have to be accompanied by parents or guardians.

VISITORS
The visits are not allowed without prior notice to Destino Sitges. All visits have to identify themselves in the office. There is a limit of 2 visitors per apartment. The group of guests registred in the apartment cannot be changed during the stay.

UTILITIES
Destino Sitges cares about the planet just like you. Before you leave the apartment, please, remember to turn off the lights, electronic devices (such the aircon) and to close the taps.

TOWELS
Destino Sitges’s towels and sheets are for exclusive use in the apartment. It is forbidden to take them to the beach.

PETS
No dogs, cats and other animals will be permitted in apartments at any time.

BICYCLES
Bicycles are not allowed in the building

GARBAGE
All garbage has to be deposited in garbage containers that are provided and are located in the Street near each apartment building. All wet garbage must be wrapped.
It is forbidden to leave it in the common áreas.

INTERIOR OF THE APARTMENTS
Damage to property, including but not limited to paint, plaster, cabinets, carpets, floors, furniture or damage to any part of the premise resulting from failure caused by leaving windows or doors open during inclement weather will be the responsibility of the guest.
Plumbing problems resulting of having through sanitary napkins, cleansing wipes or tampons in the toilet, will be the responsability of the guest and its security deposit will be affected.
In order to keep a good function in the electrical equipments, we ask you not to turn on all at the same time.
The guests are obliged to take care of their personal things and valuables left in the accommodation. DESTINO SITGES will not be responsible in case of any disappearance, we advise then the guests to always close the doors and windows when they go out.

SWIMMING POOL
Children under the age of 12 must be accompanied and supervised by their parent or an adult when using the main pool and children pool. Destino Sitges has no responsability of the accidents in or out the swimming pool.

COMMON AREAS
It is forbidden to leave personal belongings in the common áreas. They have video surveillance.

MAIN ENTRANCE DOOR
The main entrance door has to be closed at all time as safety measure.

GUARANTEE DEPOSIT
The deposit will be refund to the guests in its totality only if they leave the accommodation in the same status as they found it.

DAMAGES
Guests will be held responsible for any damages to their apartment or to the building, or to the common areas caused by themselves or their own guests.
Lost and damages in the apartment’s objects will result in charges to the security deposit.
€90,00 for the loss of the elevator’s key.
€30,00 for the loss of the main entrance of the building’s key.

CHECK OUT
On the day of departure the guests have to leave the accommodation the latest at 11:00, in order that the owners have time to prepare it for the next guests arriving at 15:00. The guests have the obligation to leave the accommodation in the same condition as they found it, tidy and undamaged.

PENALTY CLAUSE
The guest shall deliver the keys of the property at the date of termination of the reservation.
If the guest returns the keys at a later date, the guest shall pay to Destino Sitges the amount of 225 euros for each additional day as long as the parties have not agreed in writing on an extension of the period initially agreed.

NON COMPLIANCE WITH OBLIGATIONS
If the guest ends the stay before the agreed on departure date for any reason or not presents the day the reservation begins (No Show), the guest shall be obliged to pay the reservation in full as agreed and the reservation will be canceled.

Furthermore, Destino Sitges reserves the right to terminate the reservation in case of the following reasons:-

a) Damages caused deliberately to the property or work not approuved by the landlord;
b) When in the property disturbing, unhealthy, harmful, dangerous or illegal activities take place
c) the default by the guests of the obligations arising from the terms and conditions above mentioned.